- Calling in
- Addressing someone's harmful words or actions privately or with care, with the goal of keeping the relationship and changing the behavior. Loretta Ross describes it as “a call out done with love.”
- Calling out
- Naming someone's harmful words or actions directly, often in public. It can stop harm quickly but can also lead the person to shut down.
- Microaggression
- A brief, everyday comment or action that sends a hostile or demeaning message to someone because of their race or another identity. Asking an Asian American “Where are you really from?” is a common example.
- Microintervention
- A short response that counters a microaggression. Derald Wing Sue's framework groups them into making bias visible, disarming the comment, educating the speaker and seeking outside support.
- Bystander intervention
- Stepping in when you see someone being harassed. Right To Be teaches five methods: distract, delegate, document, delay and direct.
- Bystander effect
- The tendency for each person in a group to assume someone else will act, so fewer people step in when more people are watching. Bystander trainings teach people to break that pattern, even by asking another onlooker to help.
- Intent vs. impact
- The difference between what a person meant and how their words affected someone. In a repair conversation, the impact gets addressed first.
- Color-blindness
- The belief that the best way to end racism is to ignore race. NPR's Life Kit calls the parenting version of this being “color silent,” which leaves kids to draw their own conclusions about racial patterns they see.
- Racial literacy
- A term used by sociologist France Winddance Twine for the skills to recognize and talk about racism, including a working vocabulary and the ability to read racial codes.
- White privilege
- Unearned advantages that white people receive in society because of their race. Peggy McIntosh's 1989 essay listed dozens of everyday examples.
- Systemic racism
- Racial inequality built into laws, institutions and practices, separate from any one person's attitudes. The 1968 Kerner report described it when it said white institutions created and maintained the ghetto.
- Repair
- The steps you take after causing harm: listening, naming what you did, apologizing for the effect and changing your behavior.